Sun Life reviews

3.9

72% would recommend to a friend

(4,263 total reviews)
avatar

Kevin Strain

90% approve of CEO

71% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Apr 15, 2026

Nice Place to Work

Recommend
CEO approval
Business Outlook

Pros

1. Good work life balance. 2. Employee safety. 3. Friendly leadership.

Cons

1. Lack of career growth in non-technical roles.

3.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Stock and pension program Benefits Flexible use of "care days" (personal days)

Cons

NOT COMPETITIVE PAY - other insurers have starting salaries at Sun Life's high end for the exact same job position. Some jobs are starting at nearly minimum wage. The company publicly announced they were going to be fully remote and have since back-tracked and are now mandating in-office attendance with no flexibility for exceptions. They've increased the mandate so fully expect them to continue to push more days on the future. Poor transparency - you'll get given a corporate walk-around answer from upper management. In an old department, I was denied a role multiple times that I was qualified for and I 100% know now it's because I was pulling numbers in the role I was currently in and they didn't want to lose my numbers there. They ended up losing me to another department due to it. I applied before I was ready a couple times to show my interest but the last two times I was amply qualified and deserving. Like every other corporate company, the CEO and upper management care more about their bottom line than the morale and happiness of their staff. The company says they care but don't actually show actions that prove it. You may have a good manager which helps, but some department managers are awful. For years they've sent out employee satisfaction surveys and people are telling them what they want, but they will do anything except pay more and stop mandating in-office attendance - literally. They put out free fruit that is rotten in the past, but now even that stopped, coffee and sparking water, and set up events that people are fine without. PAY PEOPLE MORE AND LET THEM WORK FROM HOME! That's what they really want! Stop sending surveys if you're not doing anything positive with the information. **Compensation and benefits shouldn't be star-rated together because benefits are good, pay is poor.

Viewing 40 - 42 of 4,263 Reviews

Glassdoor has 5,236 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.