Sun Life reviews

3.9

72% would recommend to a friend

(4,264 total reviews)
avatar

Kevin Strain

90% approve of CEO

72% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Aug 22, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The people at Sun Life make this a great place to work. The collaboration, passion and dedication of the individuals, many very long tenured, speak to the great culture,

Cons

Work load can be high

2.0
Jun 27, 2024

Working at SLF

Recommend
CEO approval
Business Outlook

Pros

Honestly can’t think of any pros

Cons

No one really knows what their doing their system to process claims sucks it is not employee friendly if you are unsure of something and need guidance they refer you to this thing called “kiwi” which is a hot mess and not helpful at all. Too many avenues to search for one thing some managers are not helpful at all if no one knows anything they just send you links to help yourself. Their system to process claims is horrible and if a customer gets overpaid we have to figure out why and it’s an inconvenient on their end and ours an embarrassment.

Viewing 100 - 102 of 4,264 Reviews

Glassdoor has 5,238 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.