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      Sun Life

      Engaged Employer

      Sun Life reviews

      3.9

      72% would recommend to a friend

      (4,263 total reviews)
      avatar

      Kevin Strain

      90% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      May 30, 2026

      Holidays off but limited advancement opportunities

      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

      Viewing 10 - 12 of 4,263 Reviews
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      Glassdoor has 5,236 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.