Sun Life reviews

3.9

70% would recommend to a friend

(4,274 total reviews)
avatar

Kevin Strain

90% approve of CEO

71% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jan 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity if one goes after it. The work life balance is top notch. Very flexible regarding work life balance.

Cons

No opportuntiy for growth. Limited career choices. Easy for one to settle in and accept their position. As a result, don't expect to advance career here.

4.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Stable, traditional company. The hours are reasonable and the work is fine. Decent location.

Cons

It's not the fault of Sun Life, but the business is really boring and there's not much opportunity there to do anything exciting or different. The projects worked on seemed to be the same year after year. Also there are a good number of "lifers" there that seemed to have a hard time catching on with technology. It was also frustrating that some areas were short-staffed while others seemed wildly overstaffed.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

Viewing 187 - 189 of 4,274 Reviews

Glassdoor has 5,250 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.