Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sun Life

      Engaged Employer

      Sun Life reviews

      3.9

      69% would recommend to a friend

      (4,273 total reviews)
      avatar

      Kevin Strain

      90% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      4K reviews
      4.0
      Jul 22, 2025

      Excellent training ground, but system inefficiencies and workload can be challenging

      Disability case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides excellent training for new Disability Case Managers. It’s a great entry point into the field, with structured onboarding, helpful resources, and supportive colleagues. You’ll gain a solid foundation that prepares you well for a long-term career in disability management.

      Cons

      However, the systems in place can be inefficient — case intake, letter generation, and payment processing all happen in separate platforms, which increases the risk of errors and consumes a lot of time. The workload can also be very demanding. Managing over 100 long-term disability files is not uncommon, and there’s constant pressure to meet performance metrics.

      2.0
      Jul 21, 2025

      Experience

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary component is good, provide meals

      Cons

      Zero Work life balance , not a employee centric company

      Viewing 283 - 285 of 4,273 Reviews
      Related searches: Sun Life jobs | Sun Life salaries | Sun Life benefits | Sun Life interviews | Sun Life conversations
      ReviewsSun Life reviews

      Glassdoor has 5,249 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.