Is Sun Life a good company to work for as a Senior Process Associate?

Senior Process Associate professionals working at Sun Life have rated their employer with 2.5 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Sun Life employees being 3.9 out of 5 stars. Search open Senior Process Associate Jobs at Sun Life now and start preparing for your job interview by browsing frequently asked Senior Process Associate interview questions at Sun Life .

Does Sun Life pay Senior Process Associate employees well?

Senior Process Associate professionals rate their compensation and benefits at Sun Life with 2.4 out of 5 stars based on 26 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Senior Process Associate salaries at Sun Life.

How happy are Senior Process Associate professionals working at Sun Life?

37% of Senior Process Associate employees at Sun Life would recommend their employer to a friend. This rating has decreased by 61% in the past 12 months. Senior Process Associate professionals have also rated Sun Life with a 2.5 rating for work-life-balance, 2.5 rating for diversity and inclusion, 2.5 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Sun Life?

Financial Advisor (230) , Manager (89) , Disability Case Manager (88) , Business Analyst (81) , Director (81) , Analyst (74) , Customer Service Representative (71) , Process Associate (66) , Advisor (60) , Software Engineer (57) , Actuarial Analyst (55) , Financial Analyst (55) , Project Manager (52) , Intern (50) , Business Systems Analyst (41)

What are the pros of working at Sun Life according to real employee reviews?

"Haven’t started yet but seems to be good company that will allow a good work/life balance" ((in 533 reviews)); "Benefits is good tho great" ((in 412 reviews)); "Culture and work from home flexibility is great" ((in 313 reviews)); "Great for people with low to no corporate work experience Great place for people looking to switch from liberal arts to business/finance/insurance" ((in 278 reviews)); "Flexible work hours and work from home is an option." ((in 145 reviews))

What are the cons of working at Sun Life according to real employee reviews?

"Unfortunately base salary is low with no real climb" ((in 156 reviews)); "Some managers who are incompetent and who do not recognize hard work and do not promote deserving employees" ((in 72 reviews)); "Upper management is aware, but unwilling to step up and do anything about it." ((in 20 reviews)); "Load of politics; senior management who doesn't have a clue; cliques; perpetual reorgs." ((in 19 reviews)); "No growth, just favoritism." ((in 12 reviews))

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Sun Life

Sun Life Senior Process Associate reviews

2.5

37% would recommend to a friend

(26 total reviews)

Kevin Strain

33% approve of CEO

36% positive business outlook

Ratings by category

2.5

Culture & values

2.5

Diversity & inclusion

2.5

Work/Life balance

2.4

Compensation and benefits

2.3

Career opportunities

1.8

Senior management

Senior Process Associate employees have rated Sun Life with 2.5 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Senior Process Associate professionals have an average working experience there. Sun Life is rated 31% below average by Senior Process Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

1.0

May 22, 2026

Great friendships, but a toxic work environment

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

The only pros is that you will get the best life long friends

Cons

They will treat you like an enemy once you will resign Overwork without any overtime pay Rude mangers they will shout at you Causes trouble in approving leaves

3.0

Dec 30, 2025

Good company

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

Free meal, free cab, free snacks

Cons

No promotion, no flexible work, less increament

5.0

Apr 13, 2025

Overall good company to work or start your career

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

Work life balance Employee centric Food and snacks

Cons

Slow growth Micro management Leader prefer to listen managers instead of employees

Viewing 1 - 3 of 26 Reviews

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Sun Life Senior Process Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great friendships, but a toxic work environment

Good company

Overall good company to work or start your career

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