SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 14, 2009
Recommend
CEO approval
Business Outlook

Pros

SunTrust offers excellent pay and great benefits! Plus there are discounts for being an employee.

Cons

By SunTrust being one of the top 10 banks in the US, the have really high goals to meet.

3.0
Jun 24, 2009
Recommend
CEO approval
Business Outlook

Pros

You get paid!LOL. Good benfits and company match on 401k. Retail Branch hour are good 9-4. More focus on custer service now than before.

Cons

Constant changes in incentive guidelines make it more difficult to make required goals to keep job. Micromanagers, from area managers to some branch managers. If you are in an In-Store hours are horrible 9-7 M-F, S 9-6

3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

People are great. Company does encourage growth and career advancement. Suntrust is a solid company with long history and stronghold in the southeast. It's a financially stable company at present time to work for. Company encourages building relationship with clients rather than just conduct business transaction.

Cons

The current benefit has been drastically reduced due to the ecomony. Company only sees "number". It rarely gives recognition for employee who goes above and beyond for clients since it wouldn't reflect in the personal performance report.

Viewing 3037 - 3039 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.