SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Work load is manageable and pay is good. Vacation time was ok. No personal time and very little sick time.

Cons

Incentive pay is not a written contract. Can work all year and then not paid for the extra money you worked for. Managers are lousy. They don't promote employees as assets. The politics in my group was overwhelming. I would rather deliver pizza than work for suntrust investment services

1.0
Sep 5, 2012

Worst job ever!

Recommend
CEO approval
Business Outlook

Pros

Paid holidays off, 2 week paid vacation, decent insurance and good 401k match. Weekends off.

Cons

everything. Pay is very low. Branch managers and area managers do not care about you. You are just a number making machine. If the branch manager and area manager don't like you, you will never advance. Rules change from day to day. You will get written up for nothing. SunTrust likes to hire from outside and promote people that are lazy and dont know how to do their job. Discretionary bonuses are unfair.

2.0
Jun 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits including vacation, sick days, pension plan and 401k matching. Advancement opportunities with extensive training programs available to help with your career goals.

Cons

Constant change leaving employees trying to keep clients happy. Unrealistic goals that that set employees up for failure. Expects perfection when it comes to customer satisfaction never asking why a customer maybe dissatisfied simply making the employee take the full blame.

Viewing 3088 - 3090 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.