Question 1

Is SunTrust a good company to work for?

Accepted Answer

SunTrust has an overall rating of 3.6 out of 5, based on over 3,406 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 68% of employees would recommend working at SunTrust to a friend and 57% have a positive outlook for the business. The best reviews about SunTrust have been left by employees working as Intern, Teller I and Analyst.

Question 2

Does SunTrust pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, SunTrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at SunTrust. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at SunTrust?

Accepted Answer

68% of SunTrust employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SunTrust 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at SunTrust?

Accepted Answer

Personal Banker (141), Teller (107), Bank Teller (100), Branch Manager (97), Universal Banker (70), Teller Coordinator (54), Financial Services Representative (52), Teller II (50), Vice President (42), Teller III (33), Customer Service Representative (32), Assistant Branch Manager (29), Manager (24), Personal Banker IV (23), Project Manager (22)

Question 5

What are the pros of working at SunTrust according to real employee reviews?

Accepted Answer

"Good benefits and more laid back than bigger banks" ((in 387 reviews)); "Good pay and incentive compensation if at the right level" ((in 161 reviews)); "Good work / life balance with two days off for service and finances." ((in 83 reviews)); "Great in training and porduct are easy" ((in 83 reviews)); "Awesome company to work for and truly great culture for banking" ((in 68 reviews))

Question 6

What are the cons of working at SunTrust according to real employee reviews?

Accepted Answer

"A lot of technical initiatives are slowed or stopped because managers don't know anything technical." ((in 92 reviews)); "Poor leadership and lack of clear direction." ((in 43 reviews)); "In addition, if a branch Manager simply doesn't like a member of their staff or they are different in anyway (or has any small difference of opinion in their dogma), they will purposely micromanage that person and bully that person until they leave or until they lie or twist things to document some sort of "conduct" violation to have them forced out" ((in 41 reviews)); "Senior management is completely disconnected from what's going on beneath them because middle level management is nothing but yes" ((in 31 reviews)); "Favoritism runs rampant and sales goals are only obtainable by being unethical." ((in 17 reviews))

Question 7

What are employees saying about SunTrust layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SunTrust layoffs and their outlook for job security at SunTrust in 2026.

Question 8

What are the top reviewed SunTrust locations?

Accepted Answer

Atlanta, Orlando, Richmond, Nashville, Washington, Miami, Tampa, Jacksonville, Charlotte, Cookeville, Baltimore, Raleigh, Durham, Knoxville, Memphis, Fort Lauderdale, Chattanooga, Sarasota, Fairfax, Roanoke, Gainesville, Marietta, Glen Allen, Norfolk, Alexandria, Greensboro, Annapolis, Silver Spring, Tallahassee, Alpharetta

SunTrust

SunTrust reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great for a time - BIG CHANGES AHEAD!!!!

Commercial Banker

Southern-style bank more apt to react than lead

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