SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jan 22, 2011

Positive

Recommend
CEO approval
Business Outlook

Pros

Easy to understand promotion/training track. Systems in place to ensure you get feedback from management. Pay is better than most entry level customer service jobs that don't require a degree.

Cons

Customers who are angry at banks in general think the Teller is the best person to vent their frustration on.

1.0
Jan 7, 2011

Stressful experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck of course Paid Holidays (10/ year) Location Vacation Time (min 80hrs/ year) Friendly Teammates Customer Service Focused Ongoing Training (i guess)

Cons

Turnover rate is horrible, and not turnover is not high because teammates are constantly promoted, its high because teammates are constantly leaving... some of which go to other financial institutions. The company is so customer focused, that they tend to forget about the employees. Alot of the "technology" is OUTdated When turnover is high, the schedule is ridiculous and makes you feel like you are having to suffer because management is "pushing" employees out the door.

4.0
Dec 8, 2010

A nice place to start up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team mates are wonderful to work with. SunTrust has some excellent benefits. Job security is key. I like my job

Cons

Limited room for career advancement/progression as team mates hardly retire!

Viewing 3244 - 3246 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.