Aug 20, 2019
Support.com Response
6yThank you for your comments. Our support system is a 1-3 ratio for newly hired employees, which is unique in our environment. We provide our employees with excellent training and mentoring before entering production. While all systems can be improved, we pride ourselves in continuous improvement projects. We do not manipulate our metrics, they are based solely on employee individual performance. We wish you well in your new endeavors.
