SurfMerchants reviews

4.8

100% would recommend to a friend

(9 total reviews)

John Hsu and Tony Felos

100% approve of CEO

88% positive business outlook

Reviews by job title

9 reviews

Reviews about "Compensation"

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5.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great employees, great owners, salary was competitive, time off and work from home policy was superb. I worked here for around three years and left only to take a position offering night schedule for family reasons. In the years since I left, I have remained in contact with management and they have been so helpful with recommendations, etc. as my career has moved forward. I can't recommend this company enough if you are bright and motivated. If you are looking to hide in a cubicle and float along on cruise control, look elsewhere. When I was there, this was a remarkably team-oriented place with new challenges and opportunities arising frequently. Loads of opportunity to learn from some very talented people.

Cons

Almost none. Parking, I suppose, but this is typical Boston. This is just a great company to work for, with opportunities for bright people in all stages of their careers.

5.0
Jul 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Being a small company, there is the unique opportunity to wear many hats. In my time at SurfMerchants, I was able to contribute to product development, systems architecture, systems administration, database administration, and infrastructure. I felt like my contributions - both code and ideas - were encouraged and given full consideration. The organization is battle hardened - there is something for everyone to learn, regardless of background. I felt like the ability to dabble in every aspect of the business meant that I grew quickly as an engineer and as a person. The employees are there to get things done, and they work hard to do so. With this comes a healthy penchant for play, and being in the office is a genuinely good time. The work schedule is roughly 50% in office and work-from-home, which means you won't be fighting Boston traffic as often as you might elsewhere. Finally, the organization does a good job recognizing both effort and excellence. This means that work is rewarding.

Cons

The company is small but successful (and growing). This means that there is a lot of work to be done, with tight deadlines. Management does what it can to take the pressure off, but the fact remains that there is just a ton to do. This can lead towards getting things done at the expense of getting things done "right." Pay can be lower than other tech firms in the area, but this is offset by a tremendous benefits package.

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SurfMerchants Response
12y
This is a spot-on summation of what it's like to work at SurfMerchants, both the good side and the tough side (and yes, we're definitely "battle hardened" in terms of "learning from our past screwups" - we don't make the mistakes that rookie startups often make). There's always a lot to do (that's the dark side of having huge demand for our services) and we definitely don't do everything as well as we could. But we never stop trying to do better, never stop listening, and never forget to take care of each other.
5.0
Jul 23, 2013
Recommend
CEO approval
Business Outlook

Pros

50% telecommute - it's awesome to not have to ride in every day. Super stable / high job security - they fire bad workers but they've never let a good worker go, even when the economy's really bad They're #1 in their industry - it's nice to work for winners. Management listens - they don't always act on everything we say but they really do care and they always strive to keep improving things The people are really nice and fun and management really supports that. Very good about

Cons

The work is tough. The customers are really demanding. The workload is heavy - they're super successful, so there's a lot of work. It's all scheduled in a really organized way but the deadlines are always looming. The pay is decent (and gets better the longer you're there) but you could make more elsewhere. The people who stay here stay because it's worth a little less salary to have job security and an environment with good people.

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