Does SurfMerchants pay their employees well?

According to anonymously submitted Glassdoor reviews, SurfMerchants employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at SurfMerchants. This rating has been stable over the past 12 months.

How satisfied are employees working at SurfMerchants?

100% of SurfMerchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SurfMerchants 4.6 out of 5 for work life balance, 4.9 for culture and values and 4.2 for career opportunities.

What are the pros of working at SurfMerchants according to real employee reviews?

"Flexible additional work from home." ((in 7 reviews)); "The corporate culture has been amazing and management has always been very flexible." ((in 5 reviews)); "Endless opportunities to solve problems creatively" ((in 4 reviews)); "Fantastic Company, good people." ((in 4 reviews)); "Culture is great." ((in 3 reviews))

What are employees saying about SurfMerchants layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SurfMerchants layoffs and their outlook for job security at SurfMerchants in 2026.

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SurfMerchants

SurfMerchants reviews

4.8

100% would recommend to a friend

(25 total reviews)

John Hsu and Tony Felos

100% approve of CEO

88% positive business outlook

Ratings by category

4.9

Culture & values

4.6

Work/Life balance

4.6

Senior management

4.2

Career opportunities

3.8

Compensation and benefits

SurfMerchants has an employee rating of 4.8 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SurfMerchants employee rating is 25% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

25 reviews

5.0

May 10, 2018

They fired me and I don't blame them.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This place was a model for how to work in a software company. I still use techniques that I learned there and try to emulate some of their technical workflows and productivity systems.

Cons

They could have communicated better. I was not the best employee but I wish I saw it coming.

4.0

Apr 15, 2017

Amazing culture, difficult work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is great. Coworkers are second to none. Open and Friendly Atmosphere 100% covered healthcare and automatic 5% 401k match with no contribution required. Management is approachable and flexible

Cons

The work is not necessarily hard but the amount of work is very large and the clientele can be very difficult to manage. Pay is under market Infrequent raises Company culture hard-hit by first ever layoff cycle

5.0

Mar 7, 2017

Marketing & Office Management

Marketing & office manager

Recommend

CEO approval

Business Outlook

Pros

The corporate culture has been amazing and management has always been very flexible. They have shown time and again that they will go the extra mile to put their employees first making it a pleasure to work there.

Cons

The pay does tend to be on the lower end, but they more than make up for it in benefits and future opportunities.

Viewing 13 - 15 of 25 Reviews

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