Is Sutherland a good company to work for as a Associate CS Internet?

Associate CS Internet professionals working at Sutherland have rated their employer with 4.0 out of 5 stars in 118 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Associate CS Internet Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Associate CS Internet interview questions at Sutherland .

Does Sutherland pay Associate CS Internet employees well?

Associate CS Internet professionals rate their compensation and benefits at Sutherland with 3.7 out of 5 stars based on 118 anonymously submitted employee reviews. This is 17.6% better than the company average rating for salary and benefits. Find out more about Associate CS Internet salaries at Sutherland.

How happy are Associate CS Internet professionals working at Sutherland?

73% of Associate CS Internet employees at Sutherland would recommend their employer to a friend. This rating has increased by 19% in the past 12 months. Associate CS Internet professionals have also rated Sutherland with a 3.5 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1346) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"great work from home hours" ((in 349 reviews)); "It’s a great company to work the environment and people there are great" ((in 279 reviews)); "Good work Environment and Employment" ((in 247 reviews)); "The benefits are good but expensive." ((in 247 reviews)); "Good work life balance and remote" ((in 223 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 648 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 449 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 205 reviews)); "Less hike and no job security" ((in 85 reviews)); "Non ethical and full of favoritism" ((in 50 reviews))

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Sutherland

Sutherland Associate CS Internet reviews

4.0

73% would recommend to a friend

(118 total reviews)

Dilip R. Vellodi

99% approve of CEO

83% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

3.5

Work/Life balance

Associate CS Internet employees have rated Sutherland with 4.0 out of 5 stars, based on 118 company reviews on Glassdoor. This indicates that most Associate CS Internet professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Associate CS Internet professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

118 reviews

5.0

Mar 18, 2021

Supr

Associate cs internet

Recommend

CEO approval

Business Outlook

Pros

Super working environment Friendly colleagues Supee training

Cons

Night shift is the old cons

Sutherland Response

Good day to you! Thanks for this stellar feedback! We are pleased that you enjoyed the work environment. In fact, we aim to ensure that all our employees are empowered with the leadership, guidance and tools needed to develop professionally. Best wishes!

3.0

Nov 8, 2020

Good work environment

Associate cs internet

Recommend

CEO approval

Business Outlook

Pros

Great environment and people to work with

Cons

Continuous 8hrs of work. Not enough break time

Sutherland Response

Hello, and thanks for reviewing us! Sutherland indeed aims to maintain a great working environment and cohesive teams, whether working from one of our global locations or working from home. Thank you again, for this feedback! Have a fantastic day!

5.0

Oct 13, 2020

salary

Associate cs internet

Recommend

CEO approval

Business Outlook

Pros

Very very very nice company

Cons

I would like to work with this company

Sutherland Response

Hello! Thank you for this 5-star review! We are thrilled that you are having an overall positive experience with us, and we will continue to do our best to create great experiences for all our employees! Thank you for being part of our One Sutherland team! Have a fantastic day!

Viewing 109 - 111 of 118 Reviews

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Customer Service Representatives- Remote

Atlanta, GA

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Customer Service Representatives- Remote

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