Is Sutherland a good company to work for as a Associate Manager?

Associate Manager professionals working at Sutherland have rated their employer with 3.3 out of 5 stars in 164 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.4 out of 5 stars. Search open Associate Manager Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Associate Manager interview questions at Sutherland .

Does Sutherland pay Associate Manager employees well?

Associate Manager professionals rate their compensation and benefits at Sutherland with 2.9 out of 5 stars based on 164 anonymously submitted employee reviews. This is 6.7% worse than the company average rating for salary and benefits. Find out more about Associate Manager salaries at Sutherland.

How happy are Associate Manager professionals working at Sutherland?

49% of Associate Manager employees at Sutherland would recommend their employer to a friend. This rating has decreased by 31% in the past 12 months. Associate Manager professionals have also rated Sutherland with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1346) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"It’s a great company to work the environment and people there are great" ((in 272 reviews)); "Good work environment and safe" ((in 253 reviews)); "The benefits are good but expensive." ((in 240 reviews)); "Good work life balance and remote" ((in 227 reviews)); "the company provides good training and has recreation places for the employees to relax and enjoy" ((in 198 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 644 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 458 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 204 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

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Sutherland

Sutherland Associate Manager reviews

3.3

49% would recommend to a friend

(164 total reviews)

Dilip R. Vellodi

55% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.3

Culture & values

3.2

Career opportunities

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Associate Manager employees have rated Sutherland with 3.3 out of 5 stars, based on 164 company reviews on Glassdoor. This indicates that most Associate Manager professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Associate Manager professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

164 reviews

3.0

Feb 26, 2026

Pay

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Great things to learn and explore

Cons

Horrible shift timings and pay scale

2.0

Feb 25, 2026

Demanding Targets with Defined Operational Structure

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Hands-on experience in team handling and performance analytics Structured operational framework with clearly defined KPIs

Cons

Growth opportunities may depend heavily on project availability Limited work-life balance in certain shifts/projects High performance pressure with strict SLA adherence

5.0

Dec 28, 2025

work life balance

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

nothing as per my experience

Viewing 4 - 6 of 164 Reviews

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Sutherland Associate Manager reviews

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Demanding Targets with Defined Operational Structure

work life balance

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