Is Sutherland a good company to work for as a CS Associate?

CS Associate professionals working at Sutherland have rated their employer with 4.3 out of 5 stars in 134 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open CS Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked CS Associate interview questions at Sutherland .

Does Sutherland pay CS Associate employees well?

CS Associate professionals rate their compensation and benefits at Sutherland with 4.0 out of 5 stars based on 134 anonymously submitted employee reviews. This is 22.2% better than the company average rating for salary and benefits. Find out more about CS Associate salaries at Sutherland.

How happy are CS Associate professionals working at Sutherland?

82% of CS Associate employees at Sutherland would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. CS Associate professionals have also rated Sutherland with a 4.2 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1344) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Allowed me to work from home and when they lost a contract they worked hard to find another account for us to work on." ((in 347 reviews)); "It’s a great company to work the environment and people there are great" ((in 274 reviews)); "Good work Environment and Employment" ((in 247 reviews)); "The benefits are good but expensive." ((in 236 reviews)); "Good work life balance and remote" ((in 230 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 647 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 450 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 201 reviews)); "Less hike and no job security" ((in 86 reviews)); "Favoritism is abundant" ((in 45 reviews))

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Sutherland

Sutherland CS Associate reviews

4.3

82% would recommend to a friend

(134 total reviews)

Dilip R. Vellodi

95% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.0

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

CS Associate employees have rated Sutherland with 4.3 out of 5 stars, based on 134 company reviews on Glassdoor. This indicates that most CS Associate professionals have an excellent working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by CS Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

134 reviews

5.0

Mar 30, 2026

Great experience for freshers, but lacking growth opportunities

Associate cs internet

Recommend

CEO approval

Business Outlook

Pros

Great place for freshers looking to add experience to their profile and gain expertise in fields offered Great work culture and vibe overall Also good for experienced individuals looking for stable job

Cons

No career path advancement or growth Exhaustion and overload Can affect sleep cycles if not maintained properly

5.0

Mar 4, 2026

Salary

Associate cs internet

Recommend

CEO approval

Business Outlook

Pros

Nice place for work culture

Cons

Traning was very difficult but best place for learning

5.0

Jan 30, 2026

Good atmosphere

Associate cs internet

Recommend

CEO approval

Business Outlook

Pros

Professional and friendly team members. A good platform for freshers and keep you enhance your career growth.

Cons

If you worked well then you will find no negative.

Viewing 4 - 6 of 134 Reviews

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Sutherland

Sutherland CS Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great experience for freshers, but lacking growth opportunities

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Good atmosphere

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