Is Sutherland a good company to work for as a Process Associate?

Process Associate professionals working at Sutherland have rated their employer with 3.3 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Process Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Process Associate interview questions at Sutherland .

Does Sutherland pay Process Associate employees well?

Process Associate professionals rate their compensation and benefits at Sutherland with 2.8 out of 5 stars based on 52 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Process Associate salaries at Sutherland.

How happy are Process Associate professionals working at Sutherland?

32% of Process Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Process Associate professionals have also rated Sutherland with a 2.7 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.0 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1342) , Associate (579) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (226) , Technical Support (172) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Work from home was great" ((in 348 reviews)); "It’s a great company to work the environment and people there are great" ((in 280 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 249 reviews)); "Good work Environment and Employment" ((in 246 reviews)); "Good work life balance and remote" ((in 228 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 643 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 453 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 196 reviews)); "Less hike and no job security" ((in 87 reviews)); "Favoritism is abundant" ((in 49 reviews))

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Sutherland

Sutherland Process Associate reviews

3.3

32% would recommend to a friend

(52 total reviews)

Dilip R. Vellodi

84% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (52 reviews)

Ratings by demographic groups

Race / Ethnicity

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Process Associate employees have rated Sutherland with 3.3 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Process Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Process Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

52 reviews

5.0

May 18, 2022

I have recently worked as Process Associate under India- US Argo Department.

Process associate

Recommend

CEO approval

Business Outlook

Pros

working atmosphere is very nice and we can boost up career development.

Cons

Salary hike needed, can given better salary packages for night shift

4.0

Apr 30, 2022

Night shift

Process associate

Recommend

CEO approval

Business Outlook

Pros

Corporate life with timely salary

Cons

Extended shifts to achieve targets

3.0

Apr 6, 2022

Average company

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good office environment Fun activities

Cons

Work pressure Taking more work for what they are paying

Viewing 25 - 27 of 52 Reviews

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Sutherland

Sutherland Process Associate reviews

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I have recently worked as Process Associate under India- US Argo Department.

Night shift

Average company

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