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Sutherland

Engaged Employer

Sutherland MSS At&T reviews

1.5

Be the first to recommend this company

(2 total reviews)
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Dilip R. Vellodi

100% approve of CEO

Ratings by category

3.0

Work/Life balance

3.0

Compensation and benefits

2.5

Culture & values

2.5

Diversity & inclusion

2.5

Senior management

2.5

Career opportunities

Ratings by demographic groups

Reviews by job title

2 reviews
1.0
Oct 30, 2020

Stressful very

At&t mss customer service representative
Recommend
CEO approval
Business Outlook

Pros

Pay is okay and fair

Cons

They only care about sales less about customer experience. AT&T has tons bad reviews because of this from customers

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Sutherland Response
5y
Good day. We are disappointed that you did not have a more positive experience with us. We will share your concerns with the appropriate team. Thank you, and hope you have a great day.
2.0
Oct 29, 2020

Awful Training

Mss at&t
Recommend
CEO approval
Business Outlook

Pros

Decent pay hourly. Full time Overtime available.

Cons

Terrible systems to log into. Most crash and don't load. Hands on training is pretty much non existent.

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Sutherland Response
5y
Hello. Thank you for letting us know where we do well and where we have an opportunities to improve. Your feedback can assist us in refining the employee experience and we again thank you for sharing. Have a great day!
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