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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,301 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Jul 3, 2013

      Nice people, low pay and high stress work

      Tech support/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management overall are all nice people. They are pretty understanding to the fact that life happens and will work with you in emergencies as long as you stay on the same page with them. Training has its pros and cons, they have pto and benefits for full time employees, although i am unsure if the benefit package they offered is good since i didn't take advantage of it.

      Cons

      Not always help available when you need it but they try, pay is not great, should have better commission pay, deal with a lot of upset customers making it sometimes stressful, holiday hours without extra pay,

      3.0
      Feb 20, 2013

      Good opportunities but poor management.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some programs allow overtime. They tend to promote from within (my manager had started in my position 6 years ago and was one of two team managers when I left). If you start in a seasonal position, they will interview you for other programs at the end of your contract. The company has offices on six continents, and will help you relocate to a different country if you accept a position there.

      Cons

      There were rumors that my program had bedbugs, and all they did was switch out the chairs. I didn't receive a consistent schedule post-training for 2-3 weeks. Policies changed frequently but often they never emailed us to inform us that things had changed.

      1.0
      Sep 21, 2012

      This company is never a good choice unless your deperate and cant find a "real" job anywhere else!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      steady paycheck health insurance benifits work at home opportunities If your not happy with one program you can eventually transfer over somewhere else

      Cons

      much lower pay than if employed by the actual company itself no sick time or perks exist here working holdays with no extra pay just a "floater" sadly missing out on precious family events unrealistic goals and expectations expect to be stressed out continuously becoming more aggressive finding ways to "nickle and dime" your pay and or commissions. requesting vacation time is strongly discouraged so better not plan on booking any plane tickets Sutherland has steadily been developing a cruel demeanor twards its associates that is making for a much more obvious unhappy work envoronment.

      Viewing 397 - 399 of 11,301 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,143 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.