Sutherland reviews

3.5

58% would recommend to a friend

(11,305 total reviews)
avatar

Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Sutherland is a mixed experience, with employees reporting a supportive team environment, opportunities for career growth, and good benefits. However, common challenges include maintaining work-life balance, especially with demanding workloads, high call volumes, and strict metrics that can lead to stress. The quality of management and career advancement can also vary significantly depending on the department and location

Cons

It’s a very fast paced atmosphere and one has to excel and exceed in his own expectations

2.0
Oct 23, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

The only pro is that you aren't expected to know much in the interview

Cons

The primary con is being the pay itself as it was way below what the current wage for a similar job in another org

Viewing 418 - 420 of 11,305 Reviews

Glassdoor has 12,147 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.