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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,283 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Compensation and benefits

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Jun 3, 2026

      Decent Temporary Job, but Not Ideal for Long-Term Growth

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with Sutherland for five years, and one of the main benefits was the ability to work from home. During my first campaign, the manager and certain account managers were great to work with—they listened, showed genuine concern for employees, and were supportive. Even when the company experienced cutbacks due to losing contracts, they often made an effort to transfer employees to other programs so they could remain employed.

      Cons

      Some individuals within the company can be difficult to work with at times. The pay is lower than expected for the workload, and raises during work anniversaries are often minimal or difficult to obtain. In some cases, increases may only be a few cents. Job security can also be uncertain due to contract changes, and positions are not always guaranteed long-term. Additionally, concerns raised by employees are not always addressed as effectively as they could be. Overall, I would consider working with the company again if needed, but I would view it more as a temporary job rather than a long-term career opportunity—it provides a paycheck, but may not offer strong growth or stability.

      Viewing 43 - 45 of 11,283 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,119 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.