Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,309 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Oct 3, 2014

      Intensive farming

      Accounts receivable
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salaries are paid in time. Pay is reasonable to Bulgarian standards. Very nice office location. Nice colleagues. It is one of many options if you want to work in Bulgaria. If you are good in languages than you have a job. You don't have to be a genius, just college will do to land a job here.

      Cons

      Management needs a lot to be desired. They lack people skills. Most of the time they show a lot of patronizing and condescending, although many staff member have university degrees or in the past had businesses of their own. Perhaps it is due to the nature of the work, but some managers see themselves as Nazi's

      2.0
      Oct 1, 2014

      Sutherland is alright, it's ATT that's Hell

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work from home......that's really it. You communicate with coaches and managers through instant messenger.

      Cons

      AT&T Uverse it the worst, that's who i was contracted to. My first two coaches were great, but the last one was to much of a micro manager. Every Time I signed on, I get a message from her to talk. It was a little intimidating. low pay, I understand it's because its at home, but call center work is stressful. Training was fun, but nesting was very unorganized. I was last to get on calls then I was thrown out to the sharks. Schedules change on a monthly basis.

      3.0
      Sep 29, 2014

      Not the best, but certainly not the worst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work from home was definitely a pro. There was also good support available in the event that a customer had a question that you didn't know the answer to. Generally I enjoyed the work, just not the culture.

      Cons

      No matter how hard I tried, it seemed that I kept getting stuck with the late shift. Unfortunately this did not fit into my life well, so I was forced to move on.

      Viewing 10822 - 10824 of 11,309 Reviews
      Related searches: Sutherland jobs | Sutherland salaries | Sutherland benefits | Sutherland interviews
      ReviewsSutherland reviews

      Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.