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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,306 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Sep 12, 2014

      Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office Culture and middle management

      Cons

      Comp and benefits, employee retention

      1.0
      Sep 11, 2014

      Horrible!!

      Gateway helpdesk support
      Recommend
      CEO approval
      Business Outlook

      Pros

      You could learn a lot but overall, it wasn't worth the learning you got.

      Cons

      Lead through fear and intimidation. Horrible working conditions--winter it was cold, summer it was hot. Bathroom floors were often covered with feces in stalls and seats. Were not allowed to take breaks and often, you were not allowed a lunch. You would work 6 hrs straight with no lunch. No ladder of opportunity for growth. Sexual harassment run rampant and was "overlooked" by managers that could not manage.

      2.0
      Sep 10, 2014

      Great learning of the business and also, importantly, what not to do as a manager.

      Assistant manager - training
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Immense learning. I walked away with knowledge, skills and experience that would have taken me at least another 4 - 5 years to gain. 2. Innovation - Great place when it comes to implementing new ideas. 3. Knowledge Sharing and Skill Building- No one shies away from sharing knowledge or helping you build your skills.

      Cons

      1. Long working hours - Really long working hours. And to make it worst, it can be your supervisor dependant. 2. Excessive pressure - Junior to Mid Level Managers are under constant pressure. You practically don't have social or personal life. 3. Unattainable goals - Some departments have goals that only a select few locations/ people can meet. Ideally these should be you over achievers but they end up being the folks who just meet numbers. 4. 'Cover your rear' environment - Classic place where everyone wants to cover their hide. The person who can't is your fall guy. Kobayashi Maru test on a daily basis.

      Viewing 10837 - 10839 of 11,306 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,148 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.