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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,291 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Jul 3, 2013

      Nice people, low pay and high stress work

      Tech support/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management overall are all nice people. They are pretty understanding to the fact that life happens and will work with you in emergencies as long as you stay on the same page with them. Training has its pros and cons, they have pto and benefits for full time employees, although i am unsure if the benefit package they offered is good since i didn't take advantage of it.

      Cons

      Not always help available when you need it but they try, pay is not great, should have better commission pay, deal with a lot of upset customers making it sometimes stressful, holiday hours without extra pay,

      4.0
      Jun 30, 2013

      A good company to work.

      Sme
      Recommend
      CEO approval
      Business Outlook

      Pros

      A happening company with lot of opportunities. Long term association will give excellent dividends in career.

      Cons

      Every company has its cons, so why discuss it. Let’s look at the pros and step further.

      3.0
      Jun 28, 2013

      It was a learning experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Sutherland Global Services from October 2006 to April 2007. I had lost my job in July and been out of work and on fruitless interviews for three months when I saw the ad for Sutherland and applied and to my surprise was hired. I was hired for their AT&T Bronze program. The training was very rigorous. They brought in actual trainers from AT&T Corporate, and you needed to know what was being taught. The job paid just what I was making at my old job prior, the benefits were decent, and the hours were constant. Sure, you got yelled at by customers but that was part of the show. There were a lot of good people there.

      Cons

      We were told it was a customer service position when in fact it was a sales job. I struggled for a long time but when I finally started making sales, the commission rate was a joke. I knew I was never going to buy a Benz on the commission but this was sad!

      Viewing 11023 - 11025 of 11,291 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,130 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.