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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,291 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      5.0
      Feb 21, 2013

      Great company to work for

      W@h customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's really like a family. Even though most of my co-workers and myself work from home it feels like we're more connected than the in-house centers I've worked at.

      Cons

      Unless we friend each other on Facebook we don't have faces to go with names.

      3.0
      Feb 20, 2013

      Good opportunities but poor management.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some programs allow overtime. They tend to promote from within (my manager had started in my position 6 years ago and was one of two team managers when I left). If you start in a seasonal position, they will interview you for other programs at the end of your contract. The company has offices on six continents, and will help you relocate to a different country if you accept a position there.

      Cons

      There were rumors that my program had bedbugs, and all they did was switch out the chairs. I didn't receive a consistent schedule post-training for 2-3 weeks. Policies changed frequently but often they never emailed us to inform us that things had changed.

      5.0
      Feb 17, 2013

      Awesome

      Customer care chat representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a chat process work n i used to enjoy it a lot because chatting is my favorite hobby

      Cons

      No proper food at canteen which lead me to leave that job. Because after eating that food, i suffered from kidney stone.

      Viewing 11074 - 11076 of 11,291 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,129 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.