Sutherland reviews

3.5

57% would recommend to a friend

(1,957 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Jul 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Remote work, great team environment, decent base pay, assistance with getting licensed in important states for business

Cons

deceptive/confusing commission structure, misleading earnings potential, made to call people continuously who aren't interested in coverage

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Sutherland Response
5y
Hi there! Your concerns let us know what is working and what does not, and we value your feedback. It is through input such as yours that we can make the necessary changes. Have a fantastic day!
2.0
Jul 6, 2020

Do not work here

Recommend
CEO approval
Business Outlook

Pros

There are barely any pros.

Cons

Insurance is expensive. They micromanage you. You have a specific time where you can go on your break and go to lunch. It’s almost like Jail. You will barely ever get your bonus cuz they are changing the rules of them so often. Or they just forget to put it in you check. The pay is low you will not be able to afford anything but maybe a bill or two . Management doesn’t even have a simple bachelor degree. And if you’re actually going in person and not working from home prepare to be listening to hip-hop music all day blasting in your ear while you were trying to chat with three different members at one time. Be prepared to get lied to. We were told that we will get a raise in six months. And nothing. Getting this Pay in Houston Is a slap in the face you can go somewhere and make much more money but they will definitely make it seem like you need them, it’s so weird. As if you won’t find a job anywhere else.

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Sutherland Response
5y
Good day. It is most unfortunate that you had this experience. In fact, our aim is to ensure that our employees have a fair, safe and professional work environment. Thank you for sharing this feedback. We wish you all the very best!
4.0
Jul 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Very competitive salary plus bonus structure. Multiple clients (Fortune 100) so there is ample opportunity for advancement and different jobs. Some travel and work from home opportunities.

Cons

Company has a very lax attendance policy - means that the people who do show up to work are typically crushed with tasks. Older workers tends to struggle here, since most of the managers are younger (under 30) and lack the patience to develop seasoned workers.

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Sutherland Response
5y
Good day! Thank you for the positive rating! We appreciate your kind words as well as your thoughts on how we can further improve, and will share with the appropriate team. Have a wonderful day!
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