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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (1,958 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      2K reviews

      Reviews about "Compensation"

      Return to all reviews
      3.0
      May 5, 2019

      It will just be a job @ Sutherland. Don't expect more.

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sutherland operates in a tough industry and head been doing this for a while. Very strong financial controllership. There are some great leaders who are trying to push the limits. It's generally a fair place with decent employee benefits. VPs & above get good perks...

      Cons

      While the entire BPO industry itself struggles with margins & being ahead of automation, Sutherland felt like an average company that is just reacting and behind the innovation curve. It's leadership prefers a bureaucratic culture. (One had to submit airline-boarding passes in addition to 4/5 levels of approval for a business trip...) No one can define an overarching culture and the word "execution" gets thrown around a lot as it's proxy... Everyone is just firefighting There are a few nonmoving inventory in leadership that no one seems to do anything about. It's not a bad place, just not an inspiring one. It will just be a job @ Sutherland. Don't expect more.

      avatar
      Sutherland Response
      7y
      Hello, and thanks for your review! We appreciate you sharing with us your thoughts on where we have opportunities to improve. Indeed, our goal is provide employees at all levels with a professional environment within which they can grow and flourish. We always want our employees to feel a part of the One Sutherland team with shared culture and values. We again thank you, and wish you all the very best!
      4.0
      May 2, 2019

      good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      salary payout is on schedule. never missed payout

      Cons

      salary is on the lower side of the spectrum

      avatar
      Sutherland Response
      7y
      Hi there, and thanks for the good review! Have a great day!
      3.0
      Apr 24, 2019

      Pros and cons at Suhterland Global

      Customer service and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, Decent Pbi. Also friendly co-workers.

      Cons

      Management are quick to use you as promotion and not build you

      avatar
      Sutherland Response
      7y
      Hello. Your concerns let us know where we have opportunities to improve, and we value your feedback. It is through input such as yours that we can make the necessary changes. Thank you so much again for your feedback! We hope you have a great day!
      Viewing 1525 - 1527 of 1,958 Reviews
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