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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,291 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Nov 25, 2025

      ehh

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      it was remote and they provided you the equipmentyou the equipment

      Cons

      You're pretty much getting screamed out all day by customers

      2.0
      May 7, 2025

      Great for starting remote work – terrible for sales, support, and leaving on good terms

      Remote license insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.a decent place to get your foot in the door if you need a remote work or a customer service 2.they do pay for your licensing if you’re switching to an insurance campaign when you’re ready with them 3.variety of client campaigns let you gain exposure to different industries

      Cons

      1.campaign quality varies wildly. I worked on three, and only one was truly manageable – the rest were chaotic or poorly supported. 2.sales support is minimal. Tech issues go unresolved for hours, and management is often unresponsive when you’re unable to work due to their own system problems. 3.I was passed over for promotion after having a baby – and was explicitly told that was a factor 4. Final pay and bonuses are not guaranteed! I left after six years and was denied my February bonus simply because I resigned a week before it was entered into the system – despite having earned it. 5. Leader leadership tends to ignore long-term employees and those little to the reward for loyalty. 6. Leaving the company feels like being punished – no communication, no closure, no appreciation.

      1.0
      Sep 26, 2024

      Horrible place to work at

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a lot of pros…I guess being Remote, but then again most places are now

      Cons

      Toxic environment, low pay, no room to grow, horrible benefits, a lot micromanaging, a lot of favoritism, bullying and harassment

      Viewing 202 - 204 of 11,291 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,129 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.