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      Sutter Health

      Engaged Employer

      Sutter Health Customer Service Representative (CSR) II reviews

      3.0

      1% would recommend to a friend

      (3 total reviews)
      avatar

      Warner Thomas, President and CEO, Sutter Health

      Not enough data to show CEO approval

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      3.0
      Feb 2, 2023

      S3

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      All agents get two 15 minute breaks.

      Cons

      My health insurance almost doubled in cost for 2023 vs 2022 and 2021. The insurance is not the best if you don’t live in California. Don’t expect a livable wage in Utah as a CSR II. Also internal hiring/cross training is being discussed and no raise is being offered.

      4.0
      Jul 21, 2022

      Great company

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company likes to promote from within and give you opportunities for forward momentum. Nice company culture. If I'd actually enjoyed my job I would have stayed longer, but call center work is awful no matter what.

      Cons

      The billing call center was woefully understaffed and HR put a hiring freeze on, exasperating the problem.

      Related searches: Sutter Health Customer Service Representative (CSR) II jobs | Sutter Health Customer Service Representative (CSR) II salaries | Sutter Health benefits | Sutter Health interviews
      Sutter Health reviewsSutter Health Customer Service Representative (CSR) II reviews

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