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      Sutter Health

      Engaged Employer

      Sutter Health reviews

      4.0

      78% would recommend to a friend

      (3,378 total reviews)
      avatar

      Warner Thomas, President and CEO, Sutter Health

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.6

      Senior management

      Sutter Health has an employee rating of 4.0 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutter Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 11, 2015

      S3 filled with Nordstrom employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Know the right people get far.

      Cons

      Unless your a former Nordstrom employee, or you know the right person in management you won't get far. The agents hired in the S3 contact center don't have any experience. They call themselves HR but they staff people who don't even have degrees, much less experience in HR. When they mistakenly hire people capable of doing the job, they harass them. Movement is based on favorites not merit. They claim to care about customer service but really it's about getting the bottom of the barrel Nordstrom employees.

      5.0
      Jan 9, 2015

      The best job you'll ever have!

      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the Patient Service Center for Sutter Physician Services, we are key players in helping patients through their healthcare experience. From answering the call to schedule an appointment, to helping patients understand their bill, agents here are focused on making their callers feel valued, protected and in good hands.

      Cons

      There aren't many negatives about working at Sutter Physician Services. We have all sorts of positions and shifts available, and having a life outside of work is absolutely doable!

      1.0
      Jan 4, 2015

      only work here if you NEVER get sick & if you can control life's emergency's

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starting out was great, then management changed.

      Cons

      I got hurt on the job and everything went downhill after that. I couldn't preform my duties and felt pressured to resign. Workmans comp was a complete joke and corporate was a nightmare to deal with. If you don't have any problems then this job will work for you, but if you get sick or hurt don't expect sympathy and even if you have a doctor that tells you not to work for 6 weeks, don't expect a company (that is a hospital/ medical company) to go along with your doctor, they will ask for paperwork and still may not "approve" of the time off and put you through hell stressing over if you will have a job when you come back! I also was given a hard time missing work on a MONDAY (their busiest day) for a family FUNERAL!!!!

      avatar
      Sutter Health Response
      11y
      Thanks for the feedback. I've shared this review with our HR Leader. Please contact me at 916-854-6655 if you would like to speak to someone on our HR Team directly. Carla Alegado
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      Glassdoor has 3,641 Sutter Health reviews submitted anonymously by Sutter Health employees. Read employee reviews and ratings on Glassdoor to decide if Sutter Health is right for you.