Sutter Health reviews

The pay is good but within the economic growth of the Salt Lake Valley, especially the tech sector, this company will inevitably cease to be a viable business. This call center places value on near-unobtainable key performance indicators. The largest focus is on average handle time to keep costs down for our medical foundations. We're told that operations are functioning at a near deficit. Then news breaks that Sutter Medical Group is one of the most profitable medical entities in the US--with a functioning monopoly over medical care for all of northern California. The strain on employee morale with such grueling expectations doesn't match with business profitability.

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