Sutter Health reviews

4.0

80% would recommend to a friend

(3,411 total reviews)
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Warner Thomas, President and CEO, Sutter Health

89% approve of CEO

78% positive business outlook

Sutter Health has an employee rating of 4.0 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutter Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 27, 2015

Patient Access

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

competitive pay and benefits. There are some good Sutter doctors. Many different facilities to choose from.

Cons

Employees and managers overworked and understaffed on a regular basis. Training is limited. Management doesn't care. No one wants to take responsibility for current issues or problems. The right hand doesn't know what the left hand is doing.

3.0
Aug 19, 2015

PSR

Recommend
CEO approval
Business Outlook

Pros

Most everyone is friendly and helpful. The work environment is nice, with lots of windows and bright colors. The pay is decent.

Cons

Your every move is monitored like a hawk. You can't go to the restroom without someone knowing exactly when you left your desk, and how long you took in there. You feel like you can't breathe at all or have any freedom. Training could be a lot better. I felt very unprepared to start on my own.

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Sutter Health Response
10y
Thanks for taking the time to give your feedback on your experience so far as a PSR. I’m glad you decided to join the team but it appears that I owe you an apology. As an employee at SPS you know that our goal is to have an amazing Experience of Work. I’m really sorry your experience at SPS so far has been less than that. I also want to thank you for your advice. I don’t ever want anyone to feel like they aren’t prepared to start out on their own due to a lack of training. In addition, I hate to think that anyone has ever felt like they were being micromanaged through the tracking of our Patient Service Center metrics. I want you to know we’re taking your comments seriously. We’re already looking at ways to improve our training delivery. In addition, we’ll look for ways to track the necessary metrics that our clients rely on us providing, without making people feel uncomfortable. Steve Chambers Sr. Director of Operations
2.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Technology is advanced and I like most of the equipment that help care for patients in the ICU. I've worked with some great physicians, nurse practitioners and fellow nursing staff in the ICU. Care provided by staff is good and there are a few open positions such as case management that are available.

Cons

Lack of effective break relief - an ICU nurse has got to eat. Management is stuck in their ivory tower. A very poor morale was noted the very first day I was on the job when they had no 403(b) match for retirement. Lack of investment in nursing and a physician driven institution. Receive email communication about their million-dollar profit but doesn't seem to filter down to the patient care level. Short-staffing and floating is frequent - I get a pit in my stomach everytime I head into work.

Viewing 439 - 441 of 3,411 Reviews

Glassdoor has 3,674 Sutter Health reviews submitted anonymously by Sutter Health employees. Read employee reviews and ratings on Glassdoor to decide if Sutter Health is right for you.