Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 92 reviews)); "I had a great team and developed my active listening skills" ((in 89 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 84 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "The culture and values are great" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 102 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 70 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(147 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

147 reviews

Reviews about "Culture"

Return to all reviews

1.0

May 4, 2023

All that Glitters is not Gold

Store associate

Recommend

CEO approval

Business Outlook

Pros

Employment during times of uncertainty .

Cons

30 min lunch No raise Passive Aggressive Demands Lack of Clear Vision Wants to be luxury but as no idea what it means to be Luxury Company is totally toned deaf, ghosted everyone when it came down to annua reviews based on individual sales performance, Made a change to monthly bonus, harder to achieve in today's economy. Corporate is an unorganized mess, New CEO Alexis, only cares about making money, adding another notch on his belt. His career path is a bit unstable. Doubt he will be there in 5 years.

Swarovski Response

3y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

4.0

Apr 6, 2023

great place to work!

Head of sales

Recommend

CEO approval

Business Outlook

Pros

room for advancement, great culture

Cons

can be hard to navigate such a large global company. company is changing alot.

Swarovski Response

3y

Thank you for your valuable feedback. We appreciate it very much. In order to retain its strongly competitive global position, Swarovski continuously looks for ways to improve and adapt its business and processes to stay one step ahead. In this context, Swarovski is taking initiatives that aim to support its ongoing success. Changing ways of working naturally includes a learning curve, which holds true for transformations just as much as for IT driven changes such as new tools or systems. We therefore count on your understanding and support in helping crucial knowledge being shared and new knowledge being acquired. Once again, we want to thank you for your review and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

1.0

Mar 22, 2023

Avoid at all costs

Vice president

Recommend

CEO approval

Business Outlook

Pros

- Interesting industry - Used to attract good and competent people but they unfortunately do not stay very long because of the culture, chaos and lack of career perspective

Cons

- No meritocracy or performance based culture - The strategic direction and organisation is changing constantly ( several times a year) - Numerous organisational structuring ( firing and hiring) leading to waste of time/money/talent/ unexecuted strategies and work - unprofitable company: why join or stay unless there is a possibility to learn a unique skill or grow? - incompetent C-suite

Swarovski Response

3y

Thank you for taking the time to leave a review. We believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees, and customers. Please be assured your feedback was shared with the upper HR team. We wish you all the best both professionally and personally.

Viewing 37 - 39 of 147 Reviews

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All that Glitters is not Gold

great place to work!

Avoid at all costs

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