Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 94 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 92 reviews)); "Their benefits are great!" ((in 80 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 66 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 45 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 25, 2022

None competitive pay

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. They hire within company, always looking to develop you. They believe in work life balance.

Cons

Pay isn’t the best. I was hired full time and never received 40hrs. Also took a pay cut when I switched companies.

Swarovski Response

4y

Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski we pride ourselves on developing our internal talent and promoting from within. Keep the conversations going with your management team and make sure that they are all aware of your career aspirations. However, we are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

2.0

Mar 2, 2022

Review

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It was a very relaxed job

Cons

Management is not the best

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

2.0

Feb 17, 2022

Most of the staff were lovely - except 2

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

- good discount - no uniform ( However very strict on what colours you can wear)

Cons

- strict on what you wear - low pay for luxury retail - stuck up managers - wrong things you do are always pointed out in a nasty and disregarding way - when things go wrong, manager scolds you like a child

Swarovski Response

4y

Thank you for your review. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Viewing 115 - 117 of 1,944 Reviews

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Swarovski

Swarovski reviews

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None competitive pay

Review

Most of the staff were lovely - except 2

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