Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Beautiful place to work in. Merchandise is of good quality.

Cons

The starting wages were very low at my time there.

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled that you enjoyed the work environment and list “Beautiful place to work in” and “Merchandise is of good quality” as Pros. We are constantly working with our design team to provide our customers -The Perfect Fashion Accessory for Any Occasion. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. We continually evaluate our compensation and the benefits we offer to our Full-Time and Part-Time employees and therefore last year we rolled out a new Retail Employee Bonus Program. This new bonus program, was rolled out after much research to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. Since you did not indicate when you left the company, we are not sure if you had the opportunity to participate in this program, as this program does address our retail employees concern over pay. Once again, we want to Thank you for your feedback and wish you much success in your future.
1.0
Jun 10, 2019
Recommend
CEO approval
Business Outlook

Pros

They offer an amazing discount on their products.

Cons

No proper training when it comes to working in the head office. Employees at the head office are very stuck up and entitled. You are not allowed on an opinion or a suggestion (which might actually improve the company) unless you've worked there for 5 years or unless you have an "important role" in which case your opinion does matter.

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your feedback was shared with Global HR. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future endeavors.
4.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Company allows for growth and creativity. Atmosphere is very fun.

Cons

Corporate and management isn’t the best. They lack communication

avatar
Swarovski Response
7y
Thank you for your review. We are glad to hear that our workplace is a fun and creative environment, where our employees can learn and grow. We pride ourselves on developing our employees and promoting from within. We also want to thank you for your feedback about our lack of communication, we are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We also have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, we want to thank you for your review and wish you much success in your continued growth at Swarovski.
Viewing 136 - 138 of 1,944 Reviews

Glassdoor has 2,679 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.