Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 93 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 93 reviews)); "Their benefits are great!" ((in 91 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "The sales training is good." ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 100 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (299 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

299 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Dec 13, 2021

Company

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work with. Good management and team is easy going.

Cons

Nothing bad to say…only if the salary can increase.

Swarovski Response

4y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working with your team members and our unique benefits. We aim to promote a culture where performance is aligned with shared goals and increasing collaboration within the store environment. Our variable pay plans recognize the significant value of the interaction of our employees with consumers and the impact this has to the business performance. We are dedicated to always improving our benefits package and work life balance Our hope is to make each individual employee, feel that they are valued and that they belong.

4.0

Dec 2, 2021

It's a pretty okay place for a part time retail job

Crystal stylist

Recommend

CEO approval

Business Outlook

Pros

- you get discounts and also quarterly $100 off on products. - You learn a lot - Everyone is usually really nice

Cons

- no commissions - experience really depends on manager

Swarovski Response

4y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working with your team members and our unique benefits. We aim to promote a culture where performance is aligned with shared goals and increasing collaboration within the store environment. Our variable pay plans recognize the significant value of the interaction of our employees with consumers and the impact this has to the business performance. We are dedicated to always improving our benefits package and work life balance Our hope is to make each individual employee, feel that they are valued and that they belong.

5.0

Dec 1, 2021

best job

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

manager was the best discount was great days are easy because its certain cliental so people who walk in are ready to buy if you make your month goal you get bonus plus a yearly bonus if you hit conversion goals

Cons

theyre restructuring the company to be more high end so their motto "diamond for the everyday person" isnt true because the prices are so high because of covid and changing the company to a new business model their inventory is crap, they expect you to sell even though there is nothing to sell and get mad when you dont make your budgets

Swarovski Response

4y

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day.

Viewing 148 - 150 of 299 Reviews

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Swarovski

Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Company

It's a pretty okay place for a part time retail job

best job

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Jobs at Swarovski