Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 93 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 93 reviews)); "Their benefits are great!" ((in 91 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "The sales training is good." ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 100 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jun 17, 2014

Working at Swarovski as a Brand Ambassador

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Great staff benefit including company events, generous staff discounts and other benefits. They have a very supportive sales training scheme to teach you how to sell. If you are new to retail, this is a very good starting point because you can learn a lot from this company.

Cons

Can not say for other stores, but the store I worked at, there's a really high turn over for store managers, assistant store managers and area managers. Inconsistency of management. Some managers are not qualified for their job and poor at people management. This result in high staff turnover as well.

4.0

Jun 3, 2014

Went downhill

Keyholder/brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Great company to work for a few years ago, stopped valuing their own employees and became too focused on sales.

Cons

High turn over, under qualified managers, head office is an absolute mess

1.0

Jun 1, 2014

MRG/Swarovski

Sales/management

Recommend

CEO approval

Business Outlook

Pros

I really cant say what the Pro's are at this place. There really aren't any I was mislead. Middle Management and Manager's are horrible. One sided and say things out of the way and bully you just like a review I just read. They are Caddy and Gossip about everyone. I'm from out of town and took this job and it's the worst Job I ever had in my adult life. Discount only perk!

Cons

Goal is to high for selling you never can make it. They bully you and write you up for everything. Management is caddy and they hire to many young kids for manager's and supervisors. They don't teach you anything. Very misleading sales goal is to high and you never can meet it. They like to pit you against other co-worker's. Discount would be a pro. Anything else is misleading. Manager never ask you about days off they just make out schedule. They make out schedule to far in advance. You have no private time someone quits every week. you sales thousand's and get horrible gifts and incentives. You have a lot of issues contacting H.R. Manager's never listen. You will have such a hard time making commission and you will get wrote up for not meeting goal. You have to work a lot weekends. Hard getting time off etc. You have to do so many things and it's unfair and bias like the other review stated it's very true. Bad work environment. You have to complain to higher up's for help and the DM's are so caught up in other things they don't check on there Sales Worker's.

Viewing 1855 - 1857 of 1,944 Reviews

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Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Working at Swarovski as a Brand Ambassador

Went downhill

MRG/Swarovski

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Jobs at Swarovski