Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 90 reviews)); "I had a great team and developed my active listening skills" ((in 89 reviews)); "Their benefits are great!" ((in 88 reviews)); "Great employee discount and colleagues." ((in 58 reviews)); "There is a good training and on" ((in 51 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 101 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary than competitors Negligible sales commission" ((in 44 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Feb 3, 2017

Average experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Beautiful products, product knowledge training

Cons

More than 8 hours per shift with no additional penalty

4.0

Jan 14, 2017

Great atmosphere

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

There's great and friendly atmosphere at the Yorkdale location. Team work, people helping each other out, healthy competition and nice clientele.

Cons

The pay is vey minimum. It says that you have commission but when it comes to reality, almost half of the staff doesn't make any commission.

1.0

Dec 19, 2016

Not pleasant experience

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Staff discount. Wear different jewelry while work.

Cons

Lack of on-floor training, staff are not nice to each other as they are the competitor for the sales target. The sales target is unrealistic.

Viewing 1873 - 1875 of 1,944 Reviews

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Swarovski

Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Average experience

Great atmosphere

Not pleasant experience

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