Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 100 reviews)); "Their benefits are great!" ((in 87 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Great employee discount and colleagues." ((in 60 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 111 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary than competitors Negligible sales commission" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,945 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 9, 2024

Swarovski changes

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

-bonuses if the month is made -flexible scheduling

Cons

-not enough hours to give out -no opportunities for moving up in the company -only have two full-time positions per store which are the manager and assistant manager -during sale times, information from the company can be disorganized and wrong

Swarovski Response

1y

Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

3.0

Dec 9, 2024

Experience

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

- High-end merchandise sales experience - Customer service experience

Cons

It can be slow sometimes

Swarovski Response

1y

Thank you for your review. Our aim is to make each individual feel that they are listened to, appreciated and important. We experience working at Swarovski in different countries, different locations, and different functions. We all have different experiences which, when shared, allow us to deliver a better employee experience worldwide. It is our common responsibility to make Swarovski a great place to work. Whenever we share our opinion, we are contributing to creating an improved and engaging work environment. Because, at the end of the day, it is your experience which ultimately drives superior business performance. You see the highlights, the lowlights, the successes, and the opportunities. And we want to hear about it all. Only together can we build an even better workplace in which to thrive and flourish. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

4.0

Dec 9, 2024

good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good staff discount each year

Cons

emmm bonus is hard to get

Viewing 199 - 201 of 1,945 Reviews

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