Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.1 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 18% over the last 12 months. 80% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at Sweetwater?

80% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Great people to work with on a daily basis." ((in 62 reviews)); "the benefits are great." ((in 39 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 33 reviews)); "On site diner Cool coworkers" ((in 16 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 40 reviews)); "Low pay and no chance for advancement." ((in 31 reviews)); "Long hours if you want to even have a chance of making any money." ((in 21 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 13 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)

Mike Clem

89% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (541 reviews)

Ratings by demographic groups

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Veteran status

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews

5.0

Jul 6, 2021

Love it

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Upward mobility Awesome coworkers (go figure. Other musicians) I get to talk about musical equipment and instruments all day. Not bad This company really really cares about us. Some folks get caught up in minor details about what’s fair and what’s not, but I’m not sure if they’ve worked at many other mid-sized companies. This is a generous place full of generous people - and I’m able to offer that to my customers in turn. The model works. Not to mention the benefits and perks ain’t bad at all.

Cons

Long hours and a culture that encourages them Commission-based pay is a double edged sword and it takes years to reach a comfortable stability

4.0

Jul 1, 2021

Potential 6 figures first year if you really want it

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Unlimited commission if you make 100 calls a day every day consistently for a full straight year.

Cons

Management in the beginning wants you to make 80 plus calls a day and will reprimand you if you don’t, even though senior sales engineers can make 10 calls a day and have more job security.

3.0

Jun 8, 2021

Mixed Bag

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The guitar gallery does incredible work

Cons

Low pay for warehouse and guitar gallery and some very bad employee treatment including sexist and tyrannical managers.

Sweetwater Response

4y

Thank you for your feedback. We do not tolerate any inappropriate treatment of employees. If you've experienced anything you consider inappropriate, please contact HR immediately so that we can address this for you. We're here and glad to help. At the same time, please know that we put significant effort into recruiting and training outstanding managers including ensuring that all of our managers go through required anti-harassment and diversity training. In addition, we have put significant efforts to caring for our employees across all levels. These include providing a fee and interest free employee emergency loan program, free in-house mental health services, a free in-house medical clinic with services for employees and their families, free employee fitness center, and much more. We also did a special increase to most hourly wages less than a year ago - including those in our Distribution Center. We'll always keep looking for ways to improve our employee experience but if you have more specific ideas you'd like to share please feel free to reach out to me directly. - Jeff Ostermann, Chief People Officer

Viewing 373 - 375 of 541 Reviews

Jobs at Sweetwater

Weekend Shift- Distribution Center Associate

2nd Shift - Distribution Center Associates

Sweetwater

Sweetwater reviews

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Love it

Potential 6 figures first year if you really want it

Mixed Bag

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