Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)
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Mike Clem

89% approve of CEO

74% positive business outlook

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
1.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

If you really hate your wife and kids l, this is the job for you The gear library was probably the best part. Ability to check out instruments and equipment at no cost.

Cons

They deceived me in the job interview process. It wasn’t until I moved across the country that they told me I’d be working 50 to 60 hour weeks and 11 hour days consistently. In my job interview I was told they would be a little bit of overtime, but nothing like this. Having a dog or being a single parent is nearly impossible at this job. You’re expected to stay in communication with customers, even when you’re not at your office and off hours. They don’t tell you what they’ll be testing you on during the training program. it makes a necessary stress and less educated sales engineers. They might as well rename it, Tinseltown, because every manager and admin is fake for the most part. everyone’s a huge derrière with a smile. This company needs to take a look back on what used to make it great because it’s lost it. I guess that’s what happens when venture buys it out.

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Sweetwater Response
1y
It pains me to hear that you did not have a good experience during your time with us. Our HR team members go to great lengths to paint an accurate picture of our work environment and expectations since they have no interest in creating difficulty for someone or a situation where someone desires to leave and they then need to fill a position again. However, you are correct that the Sales Engineer role is not a basic, clock in-clock out, 40 hour-week role. We invest tremendous resources in paying to relocate team members and providing 13 weeks of paid training and then we do have some expectations about performance along the way. We never enjoy having to end someone's employment. Our desire is always to help everyone succeed. But if they are unable to fulfill the expectations of our customers and their fellow colleagues after having received significant training, coaching, and multiple chances to succeed, sometimes it becomes necessary. Our customers simply deserve great support and we unapologetically all work hard to help ensure they receive it. Along the way, we also work hard to ensure our employees and their families are well taken care of with resources like free mental health counseling, a free fitness center, a free doctor & medical clinic, parental leave, DailyPay and interest free employee-loan programs, and much more. Thank you for sharing your feedback. We'll use it to continue to improve our efforts. I wish you nothing but the best with your next steps. - Jeff Ostermann, Chief People & Culture Officer
5.0
Jun 24, 2024

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Awesome perks. Amazing people.

Cons

There are negatives to every place, including this one. But nothing here is really bad enough to complain about.

4.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Campus Good culture at the time

Cons

Inflexible on remote Not very competitive on pay

Viewing 133 - 135 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.