Long hours on top of pointless morning meetings twice a week, even if you work a late shift. You will work until 7pm or 9pm most days and still be expected to show up early for these meetings. This is absolutely non-negotiable and your schedule will never be changed. It is NOT a 40 hour work week. More like 50, and upwards of 60 or more when you first roll out, because you are expected to grind and put in extra hours. You'll also work at least one Saturday a month with a skeleton crew, answering calls from insane customers who expect you to bend over backwards for them. Your phone rings off the hook constantly from customers who aren't even yours. Just know it's a call center, no matter much how they try to flip that around. The commission structure is the most asinine thing I've ever experienced. You will lose half your commission based on the amount of time you keep someone on the phone, or if you get a response at all, even if you've been doing business with the customer for years. It's nearly impossible to get any time off, and you are not valued by management whatsoever. When you leave, they are not open to discussing incentives for you to stay. They just can't wait to open up your database for everyone else to prospect.
