Sweetwater reviews

4.2

81% would recommend to a friend

(541 total reviews)
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Mike Clem

90% approve of CEO

73% positive business outlook

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
4.0
Oct 6, 2015

Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Amenities for Employees. Learn a lot about music gear and music retail.

Cons

It takes a special person to do tech support. There isn't much recognition for doing well, though that's improving, but our goals are always a moving target.

4.0
May 20, 2015

shipping specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really a fun place to work. Fast paced and energetic people. Always a chance to run into a star buying a guitar or some other musical instrument.

Cons

The pay was pretty low at $8.75 per hour starting out. If you go full time you get $10 starting pay and then up the longer you stay.

3.0
Jan 16, 2015

Good place to work - potential dream for musicians

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Working for a moral world-class company that has - and continues to grow exponentially • Family oriented • Employee Gym and Personal Trainer • Discounts on Products • A DVD lending library • Arcade* • Billiards and Ping Pong* • Diner* • Coffee Shop* • Slide* • Led by very experienced management • Financial perks for healthy living • Good 401K

Cons

• *Many benefits are open to the public. If you look forward to playing in the arcade or eating in the diner, be prepared to wait in line • Excellence is expected, not rewarded • Strict dress code • Few paid holidays (this is retail) • (Salary only) No overtime compensation • Little to no room for advancement - you're probably being hired because you're the best at what you do. • Minimal raises and flat across departments. Ask for a salary that you’re happy with for the entirety of your career. In the sales department, you’re solely responsible for your own success • Minimal profit sharing • Management that is very slow to adopt trending ideas and design

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Sweetwater Response
11y
Thanks for your many positive comments. The pictures on this site and many, many more on our virtual tour at our sweetwater.com website show the many amenities you mention for our employees. Yes, we do make these amenities available to not only our employees, but also our customers who visit our headquarters. We are a relationship based business, and what better way to engage employees directly with customers than having them shoot some pool or play a game of ping pong. The salary increases we gave in March 2015 are, on average, about 25% higher than the national average most companies are giving this year. In addition, our hourly employees in many cases received a significant adjustment above and beyond this to their rate of pay. We make no apologies for our dress code, which we call "Professional Business Casual." We receive hundreds and hundreds of positive responses from visitors every year about how professional our people look. They very often will also ask us during a tour "why does everyone look so happy?" It's noteworthy that many of our people dress above and beyond what the dress code requires for their job. For example, many of our male employees come to work in a coat and tie every day when this is not a requirement. We're proud that they feel that way about themselves, their environment and their job. Jeff McDonald, Senior Vice President of Human Resources
Viewing 148 - 150 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.