Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.2 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 19% over the last 12 months. 82% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Sweetwater?

82% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Mostly great people on the bottom of the food chain." ((in 65 reviews)); "Great benefits and plus's for being an employee." ((in 44 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 37 reviews)); "Great coworkers" ((in 17 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 39 reviews)); "Low pay and no chance for advancement." ((in 29 reviews)); "Long hours if you want to even have a chance of making any money." ((in 20 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 12 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.2

82% would recommend to a friend

(541 total reviews)

Mike Clem

90% approve of CEO

74% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Senior management

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

541 reviews

3.0

Oct 12, 2021

Change is good but not for everyone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The potential for pay is virtually limitless.

Cons

The sales position is sold to their sales team as being the heart, the voice and face of the company, but most feel they should be included more in decision making that affects their lives outside of work, especially scheduling.

Sweetwater Response

4y

Thanks for offering your comments here. For the past few months we have had a group of sales engineers providing direct feedback and working with sales management on options for improving scheduling. The team is hearing you and looking for ways to make things better. That's just a part of what we do - always pressing forward to drive continuous improvement. - Jeff Ostermann, Chief People Officer

2.0

Oct 6, 2021

Idk

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

On site diner Cool coworkers

Cons

Long hours Drink the coolaid mentality

3.0

Jun 8, 2021

Mixed Bag

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The guitar gallery does incredible work

Cons

Low pay for warehouse and guitar gallery and some very bad employee treatment including sexist and tyrannical managers.

Sweetwater Response

5y

Thank you for your feedback. We do not tolerate any inappropriate treatment of employees. If you've experienced anything you consider inappropriate, please contact HR immediately so that we can address this for you. We're here and glad to help. At the same time, please know that we put significant effort into recruiting and training outstanding managers including ensuring that all of our managers go through required anti-harassment and diversity training. In addition, we have put significant efforts to caring for our employees across all levels. These include providing a fee and interest free employee emergency loan program, free in-house mental health services, a free in-house medical clinic with services for employees and their families, free employee fitness center, and much more. We also did a special increase to most hourly wages less than a year ago - including those in our Distribution Center. We'll always keep looking for ways to improve our employee experience but if you have more specific ideas you'd like to share please feel free to reach out to me directly. - Jeff Ostermann, Chief People Officer

Viewing 181 - 183 of 541 Reviews

Jobs at Sweetwater

Marketplace Listing Optimization Specialist

Fort Wayne, IN

View job

Home Audio Copywriter

Fort Wayne, IN

View job

Assistant Merchandise Demand Planner

Category Advisor - Guitars

Sweetwater

Sweetwater reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Change is good but not for everyone

Idk

Mixed Bag

Jobs at Sweetwater

Sweetwater reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Sweetwater

Sweetwater reviews FAQs