Sweetwater reviews

The insurance is very expensive compared to other area companies. For family medical and dental I paid over 9K per year, so you need to take that into account when looking to work there. Although the owner also owns Longe Optical, Sweetwater does not offer vision insurance. The 401K match is a measly 20%, that's much lower than other area companies. Sweetwater does not offer bonuses. In terms of paid holidays we got a total of 6 ...again much less than other local companies (see a pattern here?). This is the only place I have ever worked as a salaried professional where you are attached to a time clock (even out and back in from lunch break). This clearly demonstrates a lack of trust in employees from leadership. At the end of 2019, Sweetwater's annual revenue was at $800 million dollars (almost a billion dollar company), and their benefits are terrible in comparison! I'll finish with this - I provided a 3-week notice, and 4 days later, just days before Christmas, the leadership in IT made the call to make the next day my last day - just highlights the type leadership they have in IT. Oh, and the one in charge actually had the nerve to ask me to not write a glassdoor review...wow!!

Long hours on top of pointless morning meetings twice a week, even if you work a late shift. You will work until 7pm or 9pm most days and still be expected to show up early for these meetings. This is absolutely non-negotiable and your schedule will never be changed. It is NOT a 40 hour work week. More like 50, and upwards of 60 or more when you first roll out, because you are expected to grind and put in extra hours. You'll also work at least one Saturday a month with a skeleton crew, answering calls from insane customers who expect you to bend over backwards for them. Your phone rings off the hook constantly from customers who aren't even yours. Just know it's a call center, no matter much how they try to flip that around. The commission structure is the most asinine thing I've ever experienced. You will lose half your commission based on the amount of time you keep someone on the phone, or if you get a response at all, even if you've been doing business with the customer for years. It's nearly impossible to get any time off, and you are not valued by management whatsoever. When you leave, they are not open to discussing incentives for you to stay. They just can't wait to open up your database for everyone else to prospect.