Sweetwater reviews

4.2

81% would recommend to a friend

(541 total reviews)
avatar

Mike Clem

90% approve of CEO

73% positive business outlook

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
5.0
Oct 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Sweetwater is an absolutely incredible place to work. It would be impossible to list everything, but below are some of my favorite things: -Amazing people -Incredible facility/perks -Challenging & rewarding work; strong emphasis on Tech -Music and musicians everywhere -GREAT work/life balance with family-friendly environment -Big community impact and well known both in Fort Wayne and nationally

Cons

There are occasions where it seems like processes or tasks aren't always as planned out or organized as they could be. Some areas take a "do it and we will figure it out" mentality; and I think there is some area for improvement with this. No company is perfect and retail/eCommerce can have an especially hectic pace at times. I think Sweetwater manages it well - but there is some room for improvement.

5.0
Oct 28, 2022

I'm Never Leaving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has the right heart, plain and simple. It's not about the next dollar, its about the next customer experience. Sweetwater empowers us all to do the right thing for each and every customer, even if it means losing money every now and then. They know that the customer is why we're here every day, not the profit line. They also understand that when you take care of customers, customers take care of you. So their focus is always driving employees to take care of customers and do the right thing, not driving increased margins and sales. The vast majority of people I work with are passionate about what they do and sincerely enjoy being here. Very few companies offer the amenities that Sweetwater does: Full public diner with employee discount, high quality coffee shop, Doctor and Nurse on site at NO charge, Salon and Spa on site, Full gym free for employees and families (24 hour), arcade, video/game lending (think old blockbuster style, but free), racquetball court, etc. The leadership respects employees and has the right heart. Sure, it's a business, and businesses need to make money, but having worked for multiple large companies before, no one even comes close to the positive culture here.

Cons

It's retail, so retail hours and working on some of the "lesser" federal holidays sometimes. Still only 40/week though.

5.0
Oct 28, 2022

The Real Deal!

Recommend
CEO approval
Business Outlook

Pros

Growing, energetic, and entrepreneurial company with a will-do attitude! Genuinely cares about employees and customers, and have built the business based on an awesome customer experience and respect for employees at all levels.

Cons

None that I can think of. The company's always looking for ways to improve in all aspects of the business!

Viewing 271 - 273 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.