Swing Education reviews

3.7

59% would recommend to a friend

(252 total reviews)
avatar

Matt Cooper

74% approve of CEO

45% positive business outlook

Swing Education has an employee rating of 3.7 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swing Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

252 reviews
5.0
Jul 15, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities during school

Cons

Not able to see opportunities in summer

avatar
Swing Education Response
1y
Hi there, and thank you for sharing your experience with Swing Education! We're glad to hear you've found plenty of opportunities during the school year. You're right that summer tends to be a slower time for substitute requests. We're actively working to expand our partnerships with summer school programs and camps to provide more opportunities year-round. In the meantime, our team is happy to help you explore options or answer any other questions. Feel free to reach out to us directly at support@swingeducation.com. Thanks again for being a valued part of our community!
5.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy to book jobs, track hours, great pay, and I always received my pay on time (weekly on Fridays).

Cons

Can only contact via email, hiring process was a lot of waiting on my part for verification of my documents, may or may not be a lot of job availability depending on your location. Also cannot call into Swing Support, you can only communicate via email or text.

avatar
Swing Education Response
1y
Hi there, Thank you for your review and feedback. We're glad to hear that you've found our booking and payment processes easy and reliable. Regarding the hiring process, while document verification can take some time, we're continuously working to streamline this to get educators in classrooms faster. Job availability does vary by region, and we're actively partnering with more schools to increase opportunities for our substitute teachers. We appreciate your thoughts on expanding our support channels and are exploring ways to enhance our communication options while maintaining quality support. If you have any other ideas or concerns, please email us at support@swingeducation.com. Thanks again, The Swing Team
2.0
Jul 12, 2024

Swing substitutes

Recommend
CEO approval
Business Outlook

Pros

Quick start no interview. Submit required documents and basically you get a start date.

Cons

Impossible to speak with someone on the phone, even for complex back and forth.

avatar
Swing Education Response
1y
Hi there, thank you for sharing your experience with Swing Education. We're glad to hear that our onboarding process was quick and easy for you. However, we apologize for any frustration caused by the lack of phone support. While we aim to provide efficient service through our digital channels, we understand that some situations may require a more personal touch. We appreciate your feedback and are actively working on improving our support options to better serve our educators. If you have any further concerns, please don't hesitate to reach out to us at support@swingeducation.com, and we'll be happy to assist you.
Viewing 79 - 81 of 252 Reviews

Glassdoor has 391 Swing Education reviews submitted anonymously by Swing Education employees. Read employee reviews and ratings on Glassdoor to decide if Swing Education is right for you.