Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 156 reviews)); "Great colleagues to work with" ((in 65 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 56 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 44 reviews)); "Good work environment to work in" ((in 27 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 409 reviews)); "The pay is low and the amount of work is excessive" ((in 264 reviews)); "No benefits and we do the hard work" ((in 116 reviews)); "Salary is low for the work 3 am starts not so good" ((in 91 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 90 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

Swissport reviews

2.9

44% would recommend to a friend

(3,184 total reviews)

Warwick Brady

49% approve of CEO

37% positive business outlook

Ratings by demographic groups

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Swissport has an employee rating of 2.9 out of 5 stars, based on 3,184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Mar 21, 2013

a lot of work and nothing else

Check in agent

Recommend

CEO approval

Business Outlook

Pros

I thought it was a real Swiss company, nut nothing like this.

Cons

Bad management, no social politic, nothing for the bees that work night and day shifts

2.0

Mar 1, 2013

Good people; poorly structured and organized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some quality people that work with Swissport and that have been in the industry with this company for 10,15,20+ years. My initial thought was this was a good sign; people tend not to leave.

Cons

There is a strong attempt by corporate to standardize globally, which is often times very unrealistic because of regional differences. The company is constantly pushing and pushing for more and more out of it's people without any compensation (cancelling annual pay raises and bonuses, but expecting people to work longer hours)

3.0

Feb 12, 2013

Decent starting pay...very physically demanding work

Ramp agent (ups account)

Recommend

CEO approval

Business Outlook

Pros

Starting pay is well above minimum wage and what most other companies start you at. Employees are very team work oriented. Part time shifts (only), so excellent as a second job or if youre currently a student.

Cons

Part time only. Shift length averages 3.5-4 hrs and a typical work week is about 20-25hrs. Job is outdoors and must be completed in any weather...rain, heat, cold, etc.,etc., (with the exception of thunder). Supervisors are a bit on the disorganized side, which can make for a chaotic and inefficient work environment. Company is VERY slow to train and certify employees in other areas of the job...which are necessary. Meaning you get stuck with crappy work details for a lot longer than your probationary period (3 months), and it also slows down the operation. Almost no opportunity for advancement. No health benefits.

Viewing 3151 - 3153 of 3,184 Reviews

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Reviews by job title

a lot of work and nothing else

Good people; poorly structured and organized

Decent starting pay...very physically demanding work

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