Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swissport?

43% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (144) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"All the fuel mechanics and super are great people!" ((in 156 reviews)); "great colleagues to work with" ((in 65 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 57 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 42 reviews)); "Good work environment to work in" ((in 26 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 395 reviews)); "The pay is low and the amount of work is excessive" ((in 252 reviews)); "No benefits and we do the hard work" ((in 127 reviews)); "Salary is low for the work 3 am starts not so good" ((in 93 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 84 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

43% would recommend to a friend

(3,186 total reviews)

Warwick Brady

47% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.5

Senior management

2.5

Compensation and benefits

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 8, 2026

Flexible hours come with challenging shift times

Gate agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours with late night or early shifts which allow for uni or other job schedules

Cons

Have to get used to extremely early starts or very late nights.

2.0

Jul 5, 2026

Overtime available but poor work-life balance

Supervisor

Recommend

CEO approval

Business Outlook

Pros

There is plenty of available overtime.

Cons

Horrible work-life balance. Leadership is checked-out. Corporate is unreachable.

1.0

Jul 2, 2026

Work for a different ground handler

Duty manager

Recommend

CEO approval

Business Outlook

Pros

- fun work - working around aircraft

Cons

This company is horrible to work for. They don't train you properly, don't give you the required resources or staff and senior management were only promoted because they were mates with other managers. The salary is lower than other ground handlers and the culture is worse. Senior management have been told all this time and time again and they don't listen

Viewing 7 - 9 of 3,186 Reviews

Jobs at Swissport

Cargo Warehouse Agent

MSY Aircraft Cleaning Agent

FLL Aircraft Cleaning Agent

ATL Cargo Office Agent