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SwitchThink Solutions

Engaged Employer

SwitchThink Solutions reviews

2.1

28% would recommend to a friend

(12 total reviews)
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Scott Butler

100% approve of CEO

22% positive business outlook

Reviews by job title

12 reviews
1.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Very active in the community under the umbrella of Desert Financial

Cons

Behind a veil of compassion, management is toxic. I wish I would have known. Vague direction, managers that don't understand the business but expect you to deliver upon the vision in their head. I should have seen the hints.

1.0
Jun 24, 2021

Poor Management and Vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*People/co-workers are mostly good to work with *Pay is okay (but still relatively low for the amount of work placed on employees) *Location of office not too bad (central to the valley...mainly coming in from the West side of town not too bad)

Cons

*Management is horrible. Employees aren't listened to (they hear you, but do nothing with it or ignore it). *Everyone is afraid to say too much as they don't want to lose their jobs or upset the manager higher up. The direct managers are afraid as well to say anything to their superiors'. *Management reaches down to the front lines, not focusing on company vision and goals. *Turnover rate is high. Good employees are hard to retain here. Employees that are here seem to be those that have worked here for many years and wont change employers no matter what. *Company is all over the place with products that they cannot be good at one. A lot of gaps and open holes in products or services that are yet to be uncovered. *Some employees don't pull their own weight and others have to compensate (this is understandable as management doesn't really do any inventory yet has their hands so deep into each team; they micromanage, but don't fix problems) *No incentive to try your best here or make things better as you either don't get compensated for it if you're looking for better value, or your ideas and work go to naught as management doesn't listen and see value in work that matters. *Management also changes direction and priorities all the time. You can be working on making things better in your department, then all of a sudden you get pulled away on something that is not important and then never get back to the work that matters at making the organization better.

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SwitchThink Solutions Response
4y
We are truly sorry to hear that you felt unsupported and unheard in your role. We never want any SwitchThink employee to feel this way and we strive to make sure that our management team has the skills to lead their teams with compassion and vision through training. We also have a renewed focus on making sure that we are working on projects, products and services that drive the organization forward. We have shared your feedback with the management team so that they can continue to work toward improvement. When it comes to compensation, our team is evaluating pay to ensure that it is at or above the market’s standard. This evaluation occurs on an annual basis. We appreciate you sharing your thoughts in this review.
4.0
Apr 14, 2026

A

Recommend
CEO approval
Business Outlook

Pros

Great people, great technology, great business team to support

Cons

Too much centralized control by the coo.

Viewing 7 - 9 of 12 Reviews

Glassdoor has 13 SwitchThink Solutions reviews submitted anonymously by SwitchThink Solutions employees. Read employee reviews and ratings on Glassdoor to decide if SwitchThink Solutions is right for you.